Wednesday 3 March 2010

Christmas Travel Disruption from Eurostar

Eurostar train break downs, caused by the unusually severe winter weather, have resulted in tens of thousands of travelers stranded or delayed. Siz broken down Eurostar trains have resulted in as many as 55,000 travellers experiencing disruption.

Eurostar have reported that although their trains have been reliable for over 15 years the abnormally acute weather conditions in northern France have caused the problems that have been experienced. Eurostar say that they have identified the technical issue and that they are now taking steps to remedy the issue.

It is reported that as many as 2000 passengers were trapped in the Channel tunnel on broken down trains. Some spent up to 16 hours incarcerated in their train beneath the English Channel. Many had no food, no water and no information from the train operators telling them what was happening. Some passengers even abandoned their trains and walked through the dark, cold tunnel which runs for 24 miles beneath the channel.

Many passengers have expressed dismay at the way in which Eurostar have managed the issues and failed to communicate with travellers. Some passengers are reported to have suffered from panic attacks and others have experienced the effects of claustrophobia. Many passengers have complained about the lack of information from the train operator.

On Saturday as many as 31,000 ticket holders were forced to change their travel plans and on Sunday all services were cancelled resulting in a further 27,000 people being stranded.

Freezing weather conditions have continued to disrupt travel in all parts of the British Isles with flight cancellations from many airports. As weather forecasters warn of further heavy snow in many parts of the UK further travel disruption is expected as Christmas approaches. Police authorities in Scotland have advised people to stay at home unless their journeys are absolutely essential.

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